FACSS is pleased to announce that as we wave goodbye to 2018 we are waving hello to the opening of our first Regional Client Office (RCO) in the Midwest. This first RCO, located at 5955 W. Main in NW Kalamazoo county, provides a convenient driving location for clients from Big Rapids, MI to Michigan City, IN. Since the Kalamazoo RCO is a restricted access environment scheduled appointments are necessary to assure appropriate preparation of staff. A new Client Meeting Request Form will be added to FACSS’s website, www.facss.net, this week to allow requests to be submitted anytime from anywhere. Clients can also call 269-430-9116 during normal business hours to arrange a meeting time.
Keeping in line with three of FACSS’s values: Accountability, Service, and Stewardship, the RCO meets the service needs identified by some of our clients this year while keeping focus on stewardship of resources. Creating a meeting and work place that is off-site from a client’s business environment that is comfortable to work and collaborate in maintains FACSS’s value for service. The W. Main location, being less than a 90 minutes for most of West Michigan and Northern Indiana, maintains our accountability to the collaborative approach in working with clients. Creating RCO’s that are regional maintains our focus on stewardship and prevents creating high overhead costs that ultimately our bourn by the client in higher fees
We thank our clients for their continued trust in allowing us to help their organizations. We are proud to be “the solutions people for your organization.”